I’ve been having trouble with the Health Professions Council of SA’s online renewal system. It would not accept my identification number.
I then discovered they have a very old previous number that I had forgotten about. This old identification number is actually on my small blue registration card – but who checks those details?
I decided to do a bit more research and sent a group mail to colleagues. Some register easily and others don’t have their ID numbers recognised. So, if the system does not accept your ID number as you know it – check the one on your registration card. It can save a lot of time, given how difficult it is to get through by telephone to the HPCSA.
Dr Barbara Laughton